Shipping policy

Shipping Policy – All Your Heart Apparel

Last updated: 11/14/25

Thank you for shopping with All Your Heart Apparel! Because all items are made to order and fulfilled through our production partner Printify, shipping times and processes may vary. Please review the information below before placing your order.

1. Production Time (Made to Order)

All items are print-on-demand and are created after your order is placed.

Average Production Time:
2–7 business days (varies by product type and print provider)

Please note: production time is separate from shipping time.

During peak seasons (holidays, special promotions, etc.), production may take longer.

2. Shipping Time Estimates

Once your order is produced, it ships directly from the Printify provider assigned to your order.

Estimated Shipping Times (U.S.):

  • Standard shipping: 3–7 business days

Estimated Shipping Times (International):

  • Standard shipping: 7–21 business days, depending on country and customs processing.

These are estimates and not guaranteed.

3. Tracking Your Order

When your order ships, you will receive an email with tracking information (when available).
Tracking updates may take 24–48 hours to appear after the carrier receives the package.

Some international carriers may not offer full tracking visibility.

4. Shipping Costs

Shipping costs are calculated at checkout based on product type, shipping address, and Printify’s current rates.

Shipping fees are non-refundable unless we are unable to fulfill your order.

5. Multiple Shipments

Items in your order may come from different Printify production facilities.
This means:

  • Items may arrive in separate packages

  • Packages may arrive on different days

  • You will receive tracking for each shipment

This does not affect your shipping cost.

6. Address Accuracy

Customers are responsible for entering the correct shipping address at checkout.

We are not able to change the address once the order is in production.
Orders shipped to an incorrect address provided by the customer cannot be refunded or replaced.

7. Lost, Stolen, or Delayed Packages

Once a package is marked delivered by the carrier, All Your Heart Apparel is not responsible for lost or stolen packages.

If your package is lost in transit (not marked as delivered):

  • Please contact the shipping carrier directly to file a claim

  • You may also reach out to us, and we will assist when possible, but replacement approval is subject to Printify’s policies

Carrier delays due to weather, holidays, or logistical issues are outside of our control.

8. International Shipping, Customs & Duties

International customers are responsible for any customs fees, taxes, or import duties required by their home country.

Customs may delay delivery times. These delays are not within our control.

9. Returned-to-Sender Packages

If a package is returned to sender due to:

  • Incorrect address

  • Unclaimed package

  • Refused delivery

…additional shipping fees may apply to reship your order.

If you choose not to reship, a refund is not guaranteed since each item is made to order.

10. Questions About Your Order?

We’re here to help!
Email us anytime at:

📧 allyourheartapparel@gmail.com