Refund policy

Returns, Exchanges, Damaged Items & Cancellations

All Sales Are Final

Because every item is made to order and fulfilled through Printify, all sales are final.
We do not accept returns or exchanges for:

  • Incorrect size

  • Color preference

  • Buyer’s remorse

  • Feeling the item “does not fit” upon receiving

Please review all product descriptions, photos, and size guides before purchasing.

If you have questions about these guidelines, email us at allyourheartapparel@gmail.com.

Damaged, Incorrect, or Misprinted Items

While returns are not accepted, we will replace items that arrive:

  • Damaged

  • Misprinted

  • Incorrect

To request a replacement, please email allyourheartapparel@gmail.com within 3 days of delivery and include:

  • Your order number

  • 2–3 clear photos showing the issue

We will submit a claim to Printify, and all replacements require Printify approval before we can send a new item.

Please note:
Color variations due to monitor settings, lighting, or display differences do not qualify as damaged items.

Lost or Stolen Packages

All Your Heart Apparel is not responsible for packages once they are marked as shipped or delivered by the carrier.

If your package is lost or stolen after carrier delivery confirmation, please contact the shipping carrier directly to file a claim.

Order Cancellations

Because all items begin production shortly after ordering:

  • Orders cannot be changed, edited, or canceled once they have entered production.

If you need to inquire about a cancellation request, please contact us immediately at allyourheartapparel@gmail.com, but we cannot guarantee that the request can be processed before production begins.

 

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